Privacy Policy

Summary

At F+W, our goal is to offer products and services that will allow our customers to lead fuller, richer lives. The same holds for how we communicate with you and how we handle your personal data. It's important to us that you understand what information we collect, how we protect it, and how we use it — and to provide clear instructions if you choose to request changes in how we communicate with you.

General Contact Information

Our postal address is:

Please tell us you're a WritersMarket.com customer when contacting us.

Information We Collect

Information about your computer hardware and software

For each visitor to our web site, our web server automatically recognizes your IP address. The address allows our server to deliver the information you request from us, such as an article or a form for posting to a discussion board. We also collect visitors' IP addresses in their domain-name form, allowing us to understand for instance how many customers access our site through various service providers. We collect this information on an individual basis and in aggregate, or combined, form.

We also collect both user-specific and aggregate information on what pages consumers access or visit. We use the information to improve the content of our web pages, to customize the content and layout of our pages, and to notify consumers about updates to our site.

We use cookies to store visitors' preferences, record session information such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, record past activity at a site in order to provide better service when visitors return to our site, ensure that visitors are not repeatedly sent the same banner ads, and to customize Web page content based on visitors' browser type or other information that the visitor sends. (We use both session cookies and persistent cookies.)

Email address, postal address, telephone number

If at any time you provide us with your email address to place an order or access a service, we collect that information. Areas we may collect your email address include but are not limited to discussion boards; chat areas; product or service transactions; emails you send us; and interactive forms. If you supply us with your postal address online, you may receive periodic mailings from us and carefully selected partners with information on new products and services.

Customers who supply us with their telephone numbers online may receive telephone contact from us with information regarding new products and services or upcoming events. We do not rent telephone contact information to third parties.

Finally, we keep any information volunteered by the consumer, such as survey information and/or site registrations, both in aggregate and personally identifiable ways.

If you do not wish to receive emails from us, please let us know by using the response device that can be found at the bottom of every email we deliver.

If you do not wish to receive mail or telephone calls from us, please let us know by sending your request to: WritersMarket.com, c/o F+W Publications, 4700 E. Galbraith, Cincinnati, OH 45236. Please provide your name, address, and telephone number, and we will honor your request to be removed from our contact list. Please allow 30 days for us to process your request.

How We May Share Your Information

We may share the information we collect on the web site with our trusted partners, including but not limited to affiliates, marketing partners, and fulfillment or customer service agents. Our partners may use this information to contact you for marketing purposes. However, you may opt out of such sharing of your information at any time by sending your request to: WritersMarket.com, c/o F+W Publications, 4700 E. Galbraith, Cincinnati, OH 45236. Please allow 30 days for us to process your request.

Information Access

Upon request we provide site visitors with access to transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, and contact information (e.g., name, address, phone number) that we maintain about them.

You can access this information by sending your request to WritersMarket.com, c/o F+W Publications, 4700 E. Galbraith, Cincinnati, OH 45236. Please provide us your name, postal address and email address (if applicable).

Upon request we offer visitors the ability to have inaccuracies corrected in contact information. You can have this information corrected by sending your request to WritersMarket.com, c/o F+W Publications, 4700 E. Galbraith, Cincinnati, OH 45236. Please provide us your name, postal address and email address (if applicable).

Security

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site, and we employ security features generally accepted in the industry to protect the security of transactions made on our site. Transactions are protected via Secure Sockets Layer (SSL) technology. We require customers identify themselves via a unique username and password to access their personal information.

Changes To This Policy

The effective date of this policy is October 1, 2006. From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our web site periodically.

If you feel that this site is not following its stated information policy, you may contact us at the above address, the DMA's Committee on Ethical Business Practices at mgoldberger@the-dma.org, or state or local chapters of the Better Business Bureau.